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Computational notebooks are intended to prioritize the needs of scientists, but little is known about how scientists interact with notebooks, what requirements drive scientists’ software development processes, or what tactics scientists use to meet their requirements. We conducted an observational study of 20 scientists using Jupyter notebooks for their day-to-day tasks, finding that scientists prioritize different quality attributes depending on their goals. A qualitative analysis of their usage shows (1) a collection of goals scientists pursue with Jupyter notebooks, (2) a set of quality attributes that scientists value when they write software, and (3) tactics that scientists leverage to promote quality. In addition, we identify ways scientists incorporated AI tools into their notebook work. From our observations, we derive design recommendations for improving computational notebooks and future programming systems for scientists. Key opportunities pertain to helping scientists create and manage state, dependencies, and abstractions in their software, enabling more effective reuse of clearly-defined components. 

Rust is a general-purpose programming language that is both type-and memory-safe. Rust does not use a garbage collector, but rather achieves these properties through a sophisticated, but complex, type system. Doing so makes Rust very efficient, but makes Rust relatively hard to learn and use. We designed Bronze, an optional, library-based garbage collector for Rust. To see whether Bronze could make Rust more usable, we conducted a randomized controlled trial with volunteers from a 633--person class, collecting data from 428 students in total. We found that for a task that required managing complex aliasing, Bronze users were more likely to complete the task in the time available, and those who did so required only about a third as much time (4 hours vs. 12 hours). We found no significant difference in total time, even though Bronze users re-did the task without Bronze afterward. Surveys indicated that ownership, borrowing, and lifetimes were primary causes of the challenges that users faced when using Rust. 

Programming language design requires making many usability-related design decisions. However, existing HCI methods can be impractical to apply to programming languages: languages have high iteration costs, programmers require significant learning time, and user performance has high variance. To address these problems, we adapted both formative and summative HCI methods to make them more suitable for programming language design. We integrated these methods into a new process, PLIERS, for designing programming languages in a user-centered way. We assessed PLIERS by using it to design two new programming languages. Glacier extends Java to enable programmers to express immutability properties effectively and easily. Obsidian is a language for blockchains that includes verification of critical safety properties. Empirical studies showed that the PLIERS process resulted in languages that could be used effectively by many programmers and revealed additional opportunities for language improvement.